Color Box

Delete Your Data

Last updated: 2 August 2026
Applies to Color Box: Tidy the Shelves (com.canalgrid.colorbox), published by Canal Grid

Option 1 — Delete everything (uninstall)

Uninstalling the app permanently erases every piece of data it created.

1. Open Settings on your Android device
2. Go to Apps and select Color Box
3. Tap Uninstall, then confirm

You can also press and hold the Color Box icon on your home screen and choose Uninstall. Once it is removed the data is gone — there is no backup on our side to restore it from, so this cannot be undone.

Option 2 — Reset your progress but keep the game

If you would rather start over with a clean slate without removing the app:

1. Open Settings on your Android device
2. Go to Apps and select Color Box
3. Tap Storage
4. Tap Clear data (shown as Clear storage on some devices), then confirm

The app stays installed, and every level, star and record resets to the very beginning.

Option 3 — Ask us to do it

You do not need our help to delete anything, but you are welcome to ask us to confirm it in writing. This is also the route to take if you believe we hold data about you.

1. Email vmwnpela@gmail.com with the subject Account and data deletion request
2. Tell us the name of the app (Color Box) and, if you like, the device you play on
3. We reply within 30 days. In almost every case the reply confirms that we hold no data about you, and that removing the app is all that is required.

Email a deletion request

What is deleted, and what is kept

Data	Where it lives	Deleted on uninstall	Kept afterwards
Level progress and unlocked levels	Your device only	Yes	Nothing
Star ratings and best Speed Run times	Your device only	Yes	Nothing
Tutorial progress	Your device only	Yes	Nothing
Settings: language, music, sound, vibration, reduced motion, colour symbols	Your device only	Yes	Nothing
Advertising identifier used to show ads	Held by our advertising partners, never by us	Not ours to delete — see below	As set out in their policies

Retention period: we retain none of this data, for any length of time, because none of it ever reaches us. There is no server, no database and no backup holding your information, so there is no retention window to wait out.

About the advertising identifier

The free version of Color Box shows ads through Unity LevelPlay (ironSource) and the ad networks it works with. To select and measure ads, those companies process your device's advertising identifier. That identifier belongs to your device and is controlled by you, not by us — we never receive it and cannot delete it on your behalf.

You can reset or remove it yourself at any time:

1. Open Settings on your Android device
2. Go to Privacy, then Ads (the exact wording varies by device)
3. Choose Delete advertising ID, or Reset advertising ID to start fresh

To ask those companies directly about data they hold, see the Unity / ironSource privacy policy.

Questions