HuePop

Feedback & Support

Found a bug, think a puzzle is unfair, or have an idea? We read every message.

Write to us

Email: vmwnpela@gmail.com

We usually reply within a few days. English or Thai are both fine.

What are you writing about?

Pick the closest one — it opens your mail app with the subject already filled in.

🐞 Something is broken

The game crashes, freezes, a button does nothing, or progress was lost.

Report a bug

📅 A Daily Puzzle problem

A daily will not load, or the target seems out of reach. Tell us the date.

Report a daily

🏆 Scores & scoreboard

A score did not count, or the weekly scoreboard looks wrong.

Ask about scores

💡 An idea for the game

A feature, a mode, a theme, or something that would make it nicer to play.

Send an idea

🔒 Privacy

A question about what the app stores, or a privacy request.

Read the policy

Helping us fix it faster

Bugs are much easier to track down with a little context. Copy the template below into your email and fill in whatever you can — anything you leave blank is fine.

Phone model:
Android version:
Game version (bottom of the Settings screen):
Mode (Play or Daily Puzzle — which date?):

What happened:

What you expected instead:

Steps to make it happen again:
1.
2.
3.

Copied Open email

A screenshot or a short screen recording helps more than anything else — attach one if you can.

Before you write

A few things answer most messages on the spot:

"No more moves" appeared? That is the end of a game, not a bug — it happens when none of the pieces you are holding fits anywhere on the board. Leave room for big pieces and clear lines early.
Need to stop mid-game? Tap pause and choose Save & Exit; Continue on the home screen picks up where you left off.
Wondering about the other players on the scoreboard? HuePop works fully offline, so the other names are computer-generated players, not real people. Your ranking is worked out on your phone and is never uploaded.